Our Puppy Health Guarantee
In a perfect world, NO customer will ever need to use this puppy health guarantee. We want you to know that our staff is here to help you and your puppy get the help you both deserve.
As soon as your fur-ever friend comes home, he or she is a part of the family. So if a pet health issue arises, you treat it with just as much care and concern as you would for any other member of the family. At Berry Jay Pomeranian Puppies, we’re dedicated to matching you with happy and healthy dogs — which is why our puppy health guarantee is so important to us. This covers what to do if you notice something amiss and what your rights are when you partner with Berry Jay Pomeranian Puppies. Ultimately, our dog health guarantee is in place to take care of our dogs and to let you feel completely comfortable when searching for your paw-fect match. Learn all about our puppy health guarantee right here.
To preserve your rights of the dog health guarantee, you must take your newly purchased dog to a licensed veterinarian for examination within 10 days of purchase. If a veterinarian determines, within 10 days of purchase, that your dog is clinically ill or has died from an injury sustained or illness likely to have been contracted on or before the date of sale and delivery, you have the following options:
Return the dog for a complete refund.*
Return the dog for a replacement dog of equal value.*
Retain the dog and receive reimbursement for the veterinarian fees to make the puppy healthy, not exceeding the purchase price.